Step 1: Check the conversation history and see if they want to proceed via Text or Phone Call. If they don't respond saying they prefer text after 15 minutes THEN Call them directly.

Step 2: Look on the Opportunity card to see the source of the Lead. This could be Google, Facebook, Bing, etc. Take note of what the source type is.

IF YOU CALL THEM:

Hi, [LEAD_NAME]?

---Always assume you are already speaking with Business Owner Prospect's Name as expected. If he/she doesn't answer ask for them ---

Hey [LEAD_NAME], this is [YOUR_NAME] with Ranking Cooks. I'm just reaching out because I see you found us on [SOURCE_TYPE]

---Wait for what the person says and be friendly to them---They may ask you what we offer----

~~Talking Points: (Don't be a robot but you want to discuss the points below) ~~

We specialize in helping companies, get calls directly from customers who need by using a new Google technology to rank higher in Maps.

Just as an example, we set this up for one of our bigger clients in Atlanta and they received over 250 new job leads within 30 days.

~~~pause for reaction and build rapport---Look to the FAQ below if you need to answer questions~~~

So how many jobs are you handling per month right now on average?

---make note of the # they say and write it down---

~~

IF DOING 4 OR LESS JOBS PER MONTH (MARK UNQUALIFIED)

Ok great. What I think would be the best way to move forward would be if I could email you over some information that goes over all the details and what the next steps would be.

--What's a good email address for you?

~~

IF DOING 5 OR MORE JOBS PER MONTH:

Ok great, well, we aren't selling leads directly like HomeAdvisor or Thumbtack where you get stuck in this cycle of paying for every costly lead or call individually. Have you ever tried those?

---Listen to Prospect and Build Rapport---You can mention how with those services you are competing with 4 or 5 other companies just to get a chance to give a quote, let alone land a new job---

With Ranking Cooks, we get your phone ringing directly from someone who is actively searching for a company so you aren’t competing with 5 other guys. How does that sound?

---Listen to Prospect ---He/she will most likely say it sounds good but how much does it cost?---

What I'd like to do is set up a no obligation strategy call with our leads expert to go over exactly how you can take advantage of this new Google technology that is really just getting results faster than anything else we've seen before.

So what typically works best for you? Mornings or Afternoons?

---Go to Calendar and look what is available---

~~~Also Make Sure You Update and Confirm all customer information for Lead Name, Business Name, Business Website, Email Address~~~Both Calendar and inside Our Agency Engine System~~~